Webinar: How Waste Teams can improve their Customer Services – and Why it Matters

Avatar for Integrated Skills Webinar hosted by Integrated Skills

27th October 2022

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2022, Previous Webinars

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Institute of Customer Service Integrated Skills

Learn from the UK’s Leading Customer Service Providers

Stuart Henshaw, Integrated Skills, discussed with Jo Causon, CEO of the Institute of Customer Services, the importance of customer services for Local Authority waste & CRM teams.

Jo Causon Integrated Skills

Note: This webinar is suitable for Waste Service Managers, Service Improvement Managers and Customer Services Managers.

View the Webinar below to Learn about:

• Why customer service matters: Embedding a Service Nation
• What local authorities can learn from the best of Customer Service in the UK

Jo was subsequently interviewed on BBC Breakfast discussing Service With Respect.
Read more and see the interview here.

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Webinar: How Waste Teams can improve their Customer Services – and Why it Matters

Avatar for Integrated Skills Written by Integrated Skills

Aug 9, 2022

Posted in:

2022, Previous Webinars

Share this post

Institute of Customer Service Integrated Skills

Learn from the UK’s Leading Customer Service Providers

Stuart Henshaw, Integrated Skills, discussed with Jo Causon, CEO of the Institute of Customer Services, the importance of customer services for Local Authority waste & CRM teams.

Jo Causon Integrated Skills

Note: This webinar is suitable for Waste Service Managers, Service Improvement Managers and Customer Services Managers.

View the Webinar below to Learn about:

• Why customer service matters: Embedding a Service Nation
• What local authorities can learn from the best of Customer Service in the UK

Jo was subsequently interviewed on BBC Breakfast discussing Service With Respect.
Read more and see the interview here.

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